Privacy Policy

1. Terms of Use

Thank you for visiting the Lake Avenue Recovery, LLC (“Lake Avenue Recovery, LLC” or “we”) website (the “Website”) and reviewing our Terms of Use Policy (“Terms of Use”). By visiting this Website, you are accepting the terms and practices described in these Terms of Use, as well as the Privacy Policy Lake Ave Privacy Policy which is hereby incorporated into these Terms of Use.

Please note that these Terms of Use are subject to change without notice, and that they reflect Lake Avenue Recovery, LLC‘s current practices. If you have any questions about these Terms of Use, you can contact Lake Avenue Recovery, LLC by mail at 425 Lake Ave N, Worcester, MA 01605 by phone at 508-794-4400 or by email at our Contact Us page.

2. Not an Emergency Service; Not Medical Advice.

Even though you may be able to communicate with Lake Avenue Recovery, LLC or certain of your providers through the Website, communications are not real-time. The Website does not provide any medical services, including but not limited to emergency or urgent medical services.

PLEASE CALL 911 OR YOUR HEALTH CARE PROVIDER IF YOU BELIEVE THAT YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR IF YOU ARE EXPERIENCING HEALTH CHANGES THAT ARE WORRISOME TO YOU.

The health information on this Website is for general education purposes and is not intended to constitute medical advice. The information should not be used for diagnosis or treatment, nor should it be used to replace the advice of licensed healthcare professionals. Health concerns should be discussed with your personal physician. If you have any concerns about your health, please contact your healthcare provider.

The Website is not designed for the transmission or receipt of your personal health information; please do not communicate your personal health information via the Website.

3. Use of the Website

You warrant that you will use the Website for lawful purposes. You will not use the Website to harass other users, or take any actions that will affect the availability or functionality of the Website. You may not attempt to modify the Website or its contents. Unauthorized attempts to modify or modifications of any information stored on the Website may result in criminal prosecution. All information you submit through the Website must be complete, accurate and current.

4. Endorsement Disclaimer

Reference in this Website to any specific commercial products, brand names, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by Lake Avenue Recovery, LLC, or its officers, employees or agents nor does such reference constitute an endorsement of Lake Avenue Recovery, LLC or any of the foregoing.

5. Intrusion Detection Notification; Security

All Lake Avenue Recovery, LLC computer systems are subject to monitoring at all times to assure proper functioning of the systems, to provide security for the computer system’s operation and information contained therein, to prevent unauthorized use, and to deter and investigate violations of law. There is no reasonable expectation of privacy in the use of this Website.

You are prohibited from taking any action using any services or facilities provided in connection with the Website to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Lake Avenue Recovery, LLC reserves the right to release your details to system administrators at other websites in order to assist them in resolving security incidents. Lake Avenue Recovery, LLC reserves the right to investigate suspected violations of these Terms of Use.

Lake Avenue Recovery, LLC reserves the right to cooperate fully with any law enforcement authorities or court orders requesting or directing Lake Avenue Recovery, LLC to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.

BY ACCEPTING THESE TERMS OF USE, YOU WAIVE AND HOLD HARMLESS LAKE AVENUE RECOVERY, LLC FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY LAKE AVENUE RECOVERY, LLC DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER LAKE AVENUE RECOVERY, LLC OR LAW ENFORCEMENT AUTHORITIES.

6. Copyright & Trademark Disclaimer

Lake Avenue Recovery, LLC has made the content of these pages available to the public and anyone may view the information for personal use unless otherwise stated on particular material or information to which a restriction on free use may apply. Lake Avenue Recovery, LLC makes no warranty that materials contained herein are free of copyright or trademark claims or other restrictions or limitations on free use or display. Making a copy of, transmitting, or otherwise re-using such materials may be subject to the copyright, trademark and/or related laws.

You may not (and may not authorize any party to) (a) co-brand the Website, (b) frame the Website or any web page related thereto without the express prior written permission of an authorized representative of Lake Avenue Recovery, LLC, or (c) use the Website to access, copy, transfer, transcode or re-transmit content in violation of third party rights. For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish or distribute the Website or content accessible within the Website. You agree to cooperate with Lake Avenue Recovery, LLC in causing any unauthorized co-branding, framing or hyper linking immediately to cease. You may not obtain or attempt to obtain any materials, content or information through any means not intentionally made available or provided for through the Website.

7. Use of Names, Trademarks & Logos

Use and display of the names and trademarks Lake Avenue Recovery, LLC, the logos associated with these names and marks, or any other name, mark or logo used by Lake Avenue Recovery, LLC, its licensees or affiliates are restricted by law and may be used only as authorized by Lake Avenue Recovery, LLC.

8. Termination or Restriction of Access

Lake Avenue Recovery, LLC reserves the right, in its sole discretion, to terminate your access to any or the entire Website or any portion thereof at any time, without notice. Upon termination, you shall cease to use the Website in its entirety. Lake Avenue Recovery, LLC may terminate your rights to access the Website without any obligation or other liability, if you fail to comply with these Terms of Use.

9. General Information Disclaimer; Limitation of Liability

The materials and information provided on this Website are provided “as is.” No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement, title, merchantability, fitness for a particular purpose, warranties arising from usage or trade or course of dealing, and freedom from computer virus, is given with respect to the contents of this Website or its hyperlinks to other Internet resources. Lake Avenue Recovery, LLC does not guarantee the accuracy of such information, and portions of the information contained in this Website may be incorrect or not current.

NEITHER WE NOR ANY OF OUR EMPLOYEES, AGENTS, SUCCESSORS, OFFICERS, DIRECTORS, SHAREHOLDERS, TRUSTEES, BOARD MEMBERS, MEMBERS, MANAGERS, ASSIGNS, OR AFFILIATES SHALL BE LIABLE TO YOU OR OTHER THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE WEBSITE OR INABILITY TO GAIN ACCESS TO OR USE THE WEBSITE. FURTHERMORE, IN NO EVENT SHALL OUR LIABILITY WITH RESPECT TO THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100).

10. Indemnification

You agree to indemnify and hold harmless Lake Avenue Recovery, LLC and its officers, directors, employees, agents, affiliates, third party information providers, licensors and others involved in the Website or the delivery of products, services or information over the Website, from and against any and all liabilities, expenses, damages and costs, including reasonable attorneys’ fees, arising from any violation by you of these Terms of Use or your use of the Website or any products, services or information obtained from this Website.

11. Third Party Links

The Website and materials may contain hypertext or links to other Internet computer sites which are not owned, operated, controlled, or reviewed by Lake Avenue Recovery, LLC. These links are provided solely as a courtesy and convenience to you.

Lake Avenue Recovery, LLC, its trustees, officers or employees, exercise no control over the entities owning such websites or the views, accuracy, copyright or trademark, compliance or the legality of the material contained on those servers and does not sponsor, endorse or approve the information, content, proceeds, materials, opinions or services contained on such external sites. You proceed to those external sites at your own risk. Lake Avenue Recovery, LLC specifically disclaims any and all liability from damages, which may result from the accessing of a third-party site, which is linked to the Website, or from reliance upon any such information. We are not responsible for the privacy practices or the contents of such websites. No endorsement of any third-party products or services is expressed or implied by any information, material or content referred to or included on, or linked from or to, any Lake Avenue Recovery, LLC web pages. Any information, material or content referred to or included on, or linked from or to, the Website from a third-party webpage does not constitute an endorsement of Lake Avenue Recovery, LLC’s products or services.

12. Miscellaneous

These Terms of Use shall be governed in all respects by and construed in accordance with the laws of the State of Massachusetts, USA, without regard to its conflicts of law principles. These Terms of Use, as they may be amended from time to time, completely and exclusively state the agreement between you and Lake Avenue Recovery, LLC with respect to the Website, and no other terms that may have been communicated to you orally or in any other manner shall have any force or effect. Any cause of action you may have with respect to the Website must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Exclusive jurisdiction over any cause of action arising out of these Terms of Use or your use of the Website shall be in the state or federal courts located in Massachusetts. You agree to submit to the jurisdiction of such courts.

If any part of these Terms of Use is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. The other provisions of these Terms of Use shall remain in full force and effect.

Lake Avenue Recovery, LLC’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not constitute a waiver of the provision. Neither a course of dealing or conduct between you and Lake Avenue Recovery, LLC nor any trade practices shall be deemed to modify these Terms of Use.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Lake Avenue Recovery, LLC as a result of these Terms of Use or use of the Website.

A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Notwithstanding the foregoing, any additional terms and conditions on the Website will govern the items to which they pertain.

Lake Avenue Recovery, LLC may revise these Terms of Use at any time by updating this posting. Such revised Term of Use will apply to the use of the Website after they are posted. These Terms of Use were last updated on May 18, 2020.